How I turn structure + empathy into real results

Director‑level UX leadership across enterprise SaaS and media: aligning design strategy with product roadmaps, integrating research, and building teams that actually want to stay.

Impact at a Glance

Grounded in shipped work and org change — the quick view.

23+

Designers led

Across SaaS, HR tech, and fintech products

1→3

UX maturity uplift

Nielsen Norman scale at Logility

85%

Team retention

Distributed org leadership at Paychex

3

Design Systems

Implemented across multiple organizations

How I Lead

Grounded in shipped work and org change — the quick view.

Strategy + Roadmaps

  • Rebuilt UX strategy for enterprise SaaS; partnered with senior leadership to align design direction to product roadmaps.
  • Prioritized features by business impact and customer research to reduce workflow friction.

Teams + Culture

  • Hired, mentored, and grew distributed teams of designers and researchers.
  • Focused on collaboration and professional development to drive retention.

DesignOps + Systems

  • Introduced DesignOps practices for consistency and faster delivery.
  • Built reusable components and standards; integrated research into planning.

Cross‑ Functional Delivery

  • Partnered with product managers and engineering to translate insights into streamlined workflows.
  • Owned and shipped complex media products across web and platform ecosystems.

Leadership Capabilities

Team Building & Development

Hiring, mentorship, and growth frameworks for designers & researchers; building orgs people want to be part of.

Operational Excellence

DesignOps, design systems, and the unglamorous infrastructure work that lets great design happen.

Strategic Design Leadership

Aligning design with business goals; roadmapping; outcome‑oriented facilitation and decision‑making.

Cross‑Functional Collaboration

Partnering with Product, Engineering, and Executive stakeholders to turn insights into shippable plans.

Tooling & Methods

Agile & Lean, product roadmapping, research ops integration, and workshop facilitation.

Want the Details?

Browse the case studies for specific decisions, artifacts, and outcomes — or reach out if you want the backstage tour.