You are not your direct reports

You are not your direct report

Work in UX for longer than a minute, and you’ll hear “You are not your User”. I don’t believe I’ve ever seen or worked with a UXer who doesn’t hold this as the First Commandment of User Experience. As a manager, are you remembering that with your direct reports?

Design Thinking at Work – DX20 Innovation Lab

he Deluxe Exchange 2020 Innovation Lab Squad

There are a few occasions that I’ve had the opportunity to truly create something with a group of amazing people who believed by bringing together a cross-discipline team we could build something that would solve our customers’ problems as a balanced team.

Building an In-House Design System

Taking a grassroots Design System from a simple pattern library to a fully functional design system to help our product teams and tie together disparate products to brand cohesiveness.