I Turn Sticky Notes Into Strategy & Teams Into Forces of Nature

Where AI-first strategy meets human accountability.

7+ years transforming "we need more designers" into "holy s***, look what design just delivered."

The Receipts

Because "I'm a team player" doesn't cut it at this level

23+

Designers Who Don't Hate Mondays

Led across 3 companies

85%

UX Design Team Retention

spanning the globe

40%

Faster Cross-Team Collaboration

Actual time saved

1→3

User Experience Maturity raised

Gartner Magic Quadrant Leader 2026

Things I'm Unreasonably Proud Of

Strategic work that actually moved needles (and changed minds)

STRATEGIC TRANSFORMATION

Elevating UX Maturity at Logility

Level 1 to Level 3 of the N/N Scale

Grew the design system, established DesignOps practice, contributed to Gartner Magic Quadrant

TEAM BUILDING

Camp UX: The Unconference

Annual virtual and fully distributed UX Camp for the entire organization

Transforming UX Hiring

Rewrote and reorganized hiring practices for the UX teams at Paychex & Logility

"Give me a stack of post-its and a handful of sharpies, and I can change hearts and minds."
(But I also speak Excel, Jira, and quarterly business reviews)

What I Do Best

The trifecta of director-level UX leadership

Building & Scaling Teams

From hiring and onboarding to mentorship and retention, I build teams that stick around and level up.

Strategic Design Leadership

Aligning design with business goals, building roadmaps, and making sure UX has a seat at the table.

AI-Era DesignOps Practice

Building the governance layer that keeps humans responsible for AI-driven decisions.

Recent Thinking

writing about UX leadership and scaling design

The Prompt Isn’t the Research. It Never Was.

April 8, 2026 No Comments

There’s a particular kind of organizational vertigo that happens when a new technology mandate lands before anyone has figured out what it actually means in

“There’s no greys, only white that’s got grubby. I’m surprised you don’t know that. And sin, young man, is when you treat people as things. Including yourself. That’s what sin is.’ ‘It’s a lot more complicated than that -’ ‘No. It ain’t. When people say things are a lot more complicated than that, they means they’re getting worried that they won’t like the truth. People as things, that’s where it starts.” - Terry Pratchett, Carpe Jugulum

If you’re treating your team like Jira tickets with legs, you’re doing leadership wrong. This article (with a little help from Terry Pratchett, Mike Monteiro, Amy Santee, and Vivianne Castillo) is your loud, loving reminder: people aren’t things—and if you forget that, you’re the problem.

In Defense of Design Thinking

July 25, 2024 No Comments

Why do so many folks love to hate on Design Thinking? I really don’t get it. It’s a great way to knock off the cobwebs when dealing with gnarly problems.

Let's grab a coffee and see if our chaos is compatible.

Based in Atlanta | open to remote