"Give me a stack of post-its and a handful of sharpies, and I can change hearts and minds."
If you’re treating your team like Jira tickets with legs, you’re doing leadership wrong. This article (with a little help from Terry Pratchett, Mike Monteiro, Amy Santee, and Vivianne Castillo) is your loud, loving reminder: people aren’t things—and if you forget that, you’re the problem.
Why do so many folks love to hate on Design Thinking? I really don’t get it. It’s a great way to knock off the cobwebs when dealing with gnarly problems.
Work in UX for longer than a minute, and you’ll hear “You are not your User”. I don’t believe I’ve ever seen or worked with a UXer who doesn’t hold this as the First Commandment of User Experience. As a manager, are you remembering that with your direct reports?